Terms & Conditions

Last updated: June 2025

Welcome to UrbanTods.pk. These Terms & Conditions govern your use of our website and purchase of products. By accessing or using our website and placing an order, you agree to be bound by these terms. If you do not agree, please do not use our website.

1. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment. Prohibited behavior includes:

• Harassing or causing distress or inconvenience to any person
• Transmitting obscene or offensive content or disrupting the normal flow of dialogue
• Attempting to gain unauthorized access to our systems
• Uploading viruses or malicious code

2. Product Information

We make every effort to ensure that product descriptions, images, and prices on our website are accurate. However, we do not warrant that descriptions, images, prices, or other content on our website are accurate, complete, reliable, or error-free.

If a product is listed with an incorrect price due to a system error, we reserve the right to cancel or refuse that order.

3. Product Availability

All products are subject to availability. If an item is out of stock, we will notify you as soon as possible and offer alternatives or a full refund.

4. Ordering & Payment

By placing an order, you are making an offer to purchase products from us on these terms. Your order is subject to acceptance by us. We reserve the right to refuse any order or cancel it at any time.

Payment must be received in full before your order is dispatched. We accept payment via:

• Credit/debit card
• Bank transfer
• Cash on Delivery (COD)

5. Pricing

All prices are in Pakistani Rupees (PKR) and include applicable taxes. Shipping charges are calculated and displayed at checkout. We reserve the right to change prices at any time without notice.

6. Returns & Refunds

We offer a 7-day easy return and exchange policy. Products must be:

• Unused and unwashed
• In original packaging with tags intact
• Returned within 7 days of receiving your order

Sale items are not eligible for returns unless defective. Refunds will be processed within 5–7 working days after inspection of the returned item.

7. Warranty & Liability

Products are sold "as is" without warranty. We are not liable for any indirect, incidental, or consequential damages arising from your use of our products.

Our total liability for any claim arising from these Terms is limited to the price of the product purchased.

8. Intellectual Property

All content on our website, including text, images, logos, and designs, are the property of UrbanTods.pk or our content suppliers. You may not reproduce, distribute, or transmit any content without our written permission.

9. User Accounts

If you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity under your account
• Notifying us immediately of any unauthorized use

You agree that the information provided during registration is accurate and complete.

10. Limitation of Liability

To the fullest extent permitted by law, UrbanTods.pk is not liable for:

• Loss of data or income
• Loss of profits or savings
• Any indirect or consequential loss or damage

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Use of third-party sites is at your own risk and subject to their terms of service.

12. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be resolved in the courts of Karachi, Pakistan.

13. Amendments

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website indicates your acceptance of the updated terms.

14. Contact Us

If you have questions about these Terms & Conditions, please contact us:

📱 WhatsApp: +92 315 1164109
📧 Email: urbantods.pk@gmail.com
🕐 Hours: Mon–Sat, 10 AM – 8 PM PKT