Privacy Policy

Last updated: June 2025

At UrbanTods.pk, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.

1. Information We Collect

When you place an order or create an account, we may collect the following information:

• Full name
• Delivery address
• Phone number
• Email address
• Payment information (processed securely — we do not store card details)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your queries and provide customer support
• Improve our website and product offerings
• Send promotional offers (only if you have opted in)

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Courier/logistics partners (for delivery purposes only)
• Payment processors (to securely process transactions)
• Legal authorities (if required by law)

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses SSL encryption to keep your data safe during transmission.

5. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze traffic. You can disable cookies in your browser settings, but some features of the site may not function properly as a result.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📱 WhatsApp: +92 315 1164109
📧 Email: urbantods.pk@gmail.com
🕐 Hours: Mon–Sat, 10 AM – 8 PM PKT